21 Best Courier Services in Singapore [The Complete List]
Singapore is easily among the cities with the best infrastructure and connectivity solutions globally. However, a growing list of e-commerce platforms, online marketplaces, an ever-increasing number of people wanting to do business online, or simply individuals who wish to send parcels.
These endeavors require a robust courier service and reliable logistics to run successfully. After timely testing, careful assessment, and expert consultation with industry leaders, we’ve curated this comprehensive list of the top courier service in Singapore for different categories of deliveries.
Here’s an overview of the results
|Best for||Courier/ Delivery Service|
|Van or Lorry Delivery||Lalamove|
Additionally, we have alternatives available for each of these categories. Also, there are specific considerations and factors to think over before you jump into a particular service. Scroll down below for an informative look at all these factors and a lot more!
Best Courier Service Singapore for Documents
iXpress Logistics (Best Overall)
1. iXpress Logistics
iXpress Logistics remains the top choice among Singapore courier services with a great track record in delivering documents. They provide easy one-click bookings through their dedicated GPS-based app and if featured on online platforms like Carousell.
Once assigned, you can use their online tracking feature to monitor the shipment and get notified via the app or mail once your document reaches its destination. A discount of 15% is available for first-time users, so if you’re considering trying it out, you don’t have to pay the official fee altogether.
An interesting feature of iXpress Logistics’ business model is that they don’t charge any commissions for their local drivers.
2. Network Courier
While Ixpress647 remains the top pick, Network Courier remains a close contender thanks to its speed and reliability. Their document delivery services are fast because of their bike services, otherwise impractical for big packages.
Bike delivery services come in two options. One is the Eco Pac, which is ideal for individuals whose parceling requirements may be irregular. The other is the Power Pac, which is meant for businesses that conduct a regular volume of deliveries.
Eco Pac users can make their delivery requests without opening an account and using their contact details.
A high-end document courier service in Singapore may charge extra premiums for fast delivery. Roadmaster Courier is an excellent alternative for users who want to get the job done with money to spare.
You can get deliveries done all over Singapore for $15 or less. Their minimum-day delivery charges start from $8. But that’s still a competitive price for among the cheapest couriers.
If fast movement is a priority, Roadmaster offers plans that include Urgent, Super Urgent, and Double Super Urgent delivery options.
Singapore Post remains unbeaten in age and experience in the courier industry. As one of the leading courier services for e-commerce platforms, it’s the top option for sending off small packages.
For a fledgling e-commerce business, quick delivery and same-day delivery options are constant requirements. Most logistics companies cannot match Singpost’s organized small/medium parcel movement, including returns, warehousing, shipping, e-commerce fulfillment, etc.
Ninjavan boasts of a parcel delivery volume that exceeds 2 million daily. And most of these goods belong in the small parcels category.
They offer a customized dashboard where you can easily place your orders, choose from a variety of pickup and drop-off points, and opt to pay cash at the moment of delivery.
Ninjavan also enjoys having excellent customer service thanks to their accessible chat function and prompt responses from executives.
6. Park N Parcel
Although not as big as Singpost or Ninjavan, Park N Parcel offers reliable delivery of smaller parcels across Singapore. They currently have more than 3000 vendors as clients, and the majority of these merchants require daily shipment of smaller parcels.
They have dedicated locations called Parker Points, where you can deposit or collect your parcels. Alternatively, you can choose the Last-mile Delivery option for door-to-door logistics needs.
Qxpress is a courier service that handles most parcel categories but is especially suited to deliver bulky items. Their Quality Fulfilment Service (QFS) and Smart Shipping combine to give customers an efficient mode of transporting bulky items. This proficiency at hauling unwieldy packages makes them the best overall pick in bulky parcel delivery.
They also offer warehousing services and last-mile delivery for those bigger parcels that may take a day or more to reach their destination. With these features, clients are assured of reliable transportation and on-time arrival.
uParcels is at par with Qxpress when it comes to handling bulky parcels. You get six different categories of shipment services, some of which come with a weight limit of 25kg. These categories range from same-day and next-day delivery service to one-hour or 2-way round-trip delivery.
Even their door-to-door services accept bulky parcels that weigh 25kg or less. If the weight exceeds this threshold, you can opt for Half Load Van, where the capacity goes up to 50kg. There is no need to generate an expected delivery date because each item gets a preset time. For instance, the next-day delivery category ensures that they deliver bulky items without delay at a specified hour on the next day.
The real-time app allows easy bookings, and all the promotion prices are easily visible on the dashboard. Their courier partners and agents can handle multiple deliveries with ease. And you get email delivery notifications when the parcel has reached.
9. Send Singapore
Send Singapore is another courier service that comes up when we consider the best courier service in Singapore for bulky deliveries. They have multiple options of transport that include everything from cars and public transport to vans and bicycles. But for bulky items, their van services may be more appropriate.
Options for delivery types include 3-hour Delivery, Same Day Delivery, and an extended Next Day Delivery. If you’re not hard-pressed for time, the Next Day Delivery can cost as little as $5, depending on what you’re sending.
All your items are secured for $500, and you have access to real-time tracking of wherever your package is going.
An impressive fleet of vans and lorries makes Lalamove a preferred delivery service.
Their vans come in two sizes. One is 1.7m, and the other is 2.4m, with base fares of $30 and $38 each. Additional charges of $0.50 incur for every kilometer traveled.
Lalamove’s lorries also come in two sizes. The 10ft lorry has a base price of $42 with every kilometer adding another $0.70 to the invoice. The 14ft lorry starts at $75 and has the same rate for per kilometer charges.
GetVan offers a comprehensive set of van and lorry delivery services. Their vans are available in Regular and Large sizes. Regular vans include models like the Nissan NV200 with a base charge of $35. The Large vans are models like the Nissan NV350 and Toyota Hiace that charge $40 as the base price.
For lorries, you can choose from 10ft and 14ft options. Their primary model remains the Mitsubishi Fuso. These larger models will incur a base charge of $70 and a steep $1 for every kilometer traveled.
GOGOX also has a fleet of vans and lorries that cater to e-commerce platforms, house moving, and office relocation requirements.
Their 2.3m van comes with a maximum limit of 500kg and is ideal for furniture, big parcels, etc. GOGOX has an even more imposing collection of lorries. You can choose from 10ft, 14ft, and 24ft lorries.
The 10ft lorry is ideal for furniture with a maximum weight of 1000kg. The 14ft is more suited for bigger items like dining tables and sofa sets that weigh less than 2000kg. The 24ft lorry is the ultimate choice if you seek to transport items from several bedrooms or even industrial equipment.
Pickupp leads the pack when it comes to same-day delivery services in Singapore. You get an option for instant delivery or the same-day shipment that takes slightly longer.
The instant delivery options include a 1hr Express courier category and a 4hr delivery option. There’s no required minimum quantity for either of these categories. The 1hr Express courier service will ensure that your package gets delivered urgently within the hour and incurs a delivery fee of $9. For the 4hr category, delivery agents will transport your parcel to its destination in under 4 hours and cost a flat fee of $8 for each order.
Pickupp runs as an online platform where delivery booking, delivery partners, and estimated rates are displayed clearly.
GrabExpress has one of the fastest delivery networks among courier services in Singapore. While a competing courier company may set 5hr or 6hr windows for delivery, GrabExpress does not restrict its services to any specified time.
So, when you make a delivery booking and provide your contact details, your personal delivery agent will collect the package immediately and deliver it the same day. GrabExpress will coordinate parcel delivery routes with such efficiency that your package may arrive at its destination in an hour or two in some cases.
While primarily known as a food delivery service, Pandago also serves as a courier company for various items. They are also the same-day local courier service that can transport anything from groceries and parcels to documents and food.
You’ll have to input the relevant contact details on the customer orders page, and the delivery process begins immediately. Delivery partners will collect your item in less time compared to other courier services and instantly push it off for the destination.
Pandago’s technology-based logistics platform ensures that you get to track every movement of your package till it arrives at the recipient’s doorstep.
Ezie excels at connecting reliable courier services to businesses or individuals who require such services. They offer three categories of courier services which many consider the cheapest courier service in the region.
The Economy & Standard category requires about 2-4 days and can start from as low as $2.90 in some cases. Express or Next-Day Delivery comes with tracing features and just costs $3.75. Finally, the Instant & Same Day Delivery option takes as little as one hour or six hours to deliver your parcels.
Ezie brings together 10 different courier services and delivery services in one place. These delivery companies include uParcel, GrabExpress, Janio, Pandago, etc. Along with some of the cheapest delivery fees, Ezie remains the best if you’re looking for a local courier service in Singapore.
The Ezie customer support team is also touted as incredibly friendly and helpful in their interactions.
EasyParcel aggregates more than a dozen courier services in Singapore under one platform. Their delivery courier companies range from Park N Parcel and J&T Express to Singpost and Pickupp.
Clients can choose between single parcel deliveries or bulk parcel arrangements. Alternatively, you can go for the integration of Easy Parcel services if you already run e-commerce marketplaces that require consistent delivery.
Putting up your contact details, booking delivery, checking service highlights, and getting estimated quotes is easy on their online dashboard.
Easyship is another AI and technology-driven platform that gives you access to multiple delivery vendors in one place. They offer 11 top delivery services and local courier services in Singapore. These include DHL, UPS, Singpost, NinjaVan, etc.
With EasyShip’s user-friendly interface, you can pick the delivery service of your choice or enlist the services of the best delivery company in your area. The excellent service that Easyship enjoys comes from their efficient same-day delivery services, cheapest courier rates, and operating hours that run 24/7.
DHL gets the top place among courier services that include international delivery services. They may not have the most affordable prices. Still, they have some of the most organized processes compared to other top courier services in Singapore.
Their international shipments for light or medium items have a weight limit of 31.5kg. DHL also ensures that your contact details and identifiable information remain private and only used when you inquire about a specific delivery.
With a broad and reliable network worldwide, DHL is certainly a courier service that fits the bill for international couriers.
As an option besides DHL, FedEx still comes as one of the top courier services that operate across international boundaries. Most courier service vendors cannot match the comprehensive network of logistics solutions that FedEx offers to its customers.
Anything from international businesses to e-commerce platforms can benefit significantly from their suite of international shipping features. The FedEx International First and FedEx International Priority allow deliveries to arrive in a day or a few days at the most.
FedEx also offers free resources on international shipping regulations and Electronic Export Information making it a knowledge base and a delivery service.
Making international deliveries from Singapore will entail either Air or Oceanic routes. While documents and small/medium parcels may fall under Air delivery, bigger cargo typically goes via ocean freight.
UPS offers about nine different international shipping plans to its customers. Most users opt for one of the UPS Worldwide Express plans.
For example, the Express Plus comes with features like priority handling and an arrival speed of 1-3 days. However, you also get a weight cap of about 25kgs. The Express Saver also offers similar features but with the chance of shaving off a few dollars from the invoice. The Express Freight plan allows a maximum weight of 70kg and door-to-door services for heavier items.
The UPS Air Freight Consolidated allows weight beyond 70kg for even heavier items that are not urgent. Still, the delivery date may take up to five days.
Delivery service is only as effective as its management, partners, logistics, and features it can offer. Courier services in Singapore often come with excellent tools and capabilities. However, knowing what courier qualities to look for will help you separate the winning services from the ordinary couriers.
Research reveals that information technology has revolutionized the way couriers manage their logistics, process payments, and optimize their delivery routes. Any courier company marketing business solutions and logistics services today needs an efficient integration of technology in its processes.
Signs of good incorporation of tech in courier systems include one-click bookings through apps, live tracking features, easy digital payments, shipping aggregator services, etc. These attributes can ramp up a courier’s efforts ensuring that customers get a hassle-free and seamless movement of parcels and goods.
Even the cheapest couriers and most obscure delivery merchants will offer a variation of instant delivery. In most cases, it implies having your item delivered on the same day.
Delivery brands know that same-day options account for a large section of transactions and tasks they get from customers. So, delivery services are constantly trying to up their game for instant services.
Look for services that can reliably deliver your parcels and items in the least amount of time. Services like uParcel and Pickupp can execute immediate deliveries that take as little as one hour.
Every delivery courier service based in Singapore will offer categories of plans, tracking mechanisms, and competitive delivery speeds. Sometimes, companies that go the extra mile in solving issues and addressing concerns can stand out from the competition.
For instance, last-mile delivery options worsen traffic woes and increase pollution. Companies may resort to eco-friendly vehicles, bicycles, or unmanned aerial drones to counter this to deliver items. These are creative and sustainable solutions that serve as service highlights for the company.
Although not on this list, services like Bluebhell offer direct WhatsApp access for customers to interact with dedicated customer executives. That’s also a simple yet innovative trick to improve customer relations. Great going, Bluebhell Courier!
Whether sending to local areas or international countries, one of the top priorities for any sender or recipient is to track the progress of their parcels. Exceptional courier companies will allow users to get live updates of their packages through apps, web-based platforms, dashboards, etc. Having SMS confirmations or Email notifications is a welcome feature too here.
An obvious courier factor to consider is the pricing scheme for deliveries. Depending on the context, cheaper doesn’t always mean better when it comes to courier companies. However, you still want a budget-friendly alternative even if you’re looking for efficiency and reliability.
Couriers like Ezie offer pocket-friendly rates that charge as little as a few dollars (SDG). On the other hand, services like UPS and FedEx may have higher pricing. Still, they offer an unrivaled network of logistical advantages and global connectivity.
So, the objective here should be to grab affordable rates without compromising on courier features and superior service highlights.
Check out what kind of parcel insurance plans your courier offers. Reliable couriers will not misplace or lose your items. However, suppose your parcel gets damaged or goes missing during transit. In that case, you’ll want some form of assurance of reimbursement or retrieval.
Companies like Send Singapore insure all of their items for $500 before shipment begins. On the other hand, shipping aggregators like Easy Parcel take it several notches higher. Their Easy Cover plan allows you to insure your package for about 1.2% of the item’s monetary value. There is, of course, a limit of $5000 on this plan, but it’s still an offer that most other competitors cannot match.
The best courier services often have particular components that execute better than the ordinary lot.
For example, DHL has a vast network that deals in the international cross-border distribution of goods. Besides FedEx and UPS, few other courier brands can grow to similar levels of specialization. Lalamove makes it easy for lorry services to transport many items anywhere in the city. This is a good solution if you plan to move into a new home or your office is relocating its operations and equipment to another area.
Drawing the maximum advantage from your courier service can be tricky because their operations and processes are sometimes shrouded behind terms, conditions, laws, and practical challenges.
Here are some practical tips on leveraging the most benefit your courier.
There isn’t a single courier in Singapore (or anywhere else) that can cater to every customer, fulfill every requirement, and handle all deliveries equally well. A close perusal of the courier’s features or extended use will reveal genuine strong points and areas they struggle in.
Do not hesitate to measure one courier against another to see which one fits your current need. Shipping aggregators like Ezie and Ezie ship give you access to tons of couriers in a unified platform. This allows you to get in touch faster with the most relevant courier for your parcel without individually browsing every one of them.
All couriers have a set of requirements for preparing your parcel. So, you’ll have to consider the parcel’s weight, its overall dimensions, the nature of its contents, and the degree of fragility it carries. All these elements will influence what kind of packaging method you should use.
Bypassing packing requirements by couriers could void your insurance or render it liable to damage or deformation. So, keep a close eye on how one should pack the items. EasyParcel has an informative set of tips, tricks, and instructions that can help in most instances.
Remember to check the active hours when employees and staff of your courier service will be present. If you face any issues, you’ll want to speak to a human employee instead of automated responses and system-generated mails. And that will only happen if you get in touch during their operating hours.
A good tip here is to choose couriers whose operating hours are 24/7. That way, you can voice your concerns to the agent or staff regardless of what time it is. At the very least, your courier should have extended operating hours or shifts for maximum accessibility.
Once your package leaves, the only real confirmation of it being delivered should come from the recipient. Regardless of how reliable your courier agent is, always check to see the signature or approval of the recipient, acknowledging that the parcel has reached the appropriate condition.
Services like UPS allow you to view everything from the time and address of the recipient to the signature and name of the person who accepted the parcel.
All courier services in Singapore will offer an app or online dashboard where you can manage your shipments. These interfaces will also contain instructions, tracking facilities, insurance matters, and customer service channels.
Ensure that you stay acquainted with the layout, buttons, and navigational features here. The faster you can make your way around the interface, the more efficiently you can manage your shipments.
The trouble of taking your parcels to a designated drop-off and collecting the arrival from a pickup point is annoying, to say the least. The good news is that most of the services on this list offer door-to-door services.
These last-mile services, as they’re sometimes called, give you the convenience of entrusting the parcel’s movement to the agents from the very beginning. And even the recipient enjoys the benefit of collecting the parcel at the front door.
Wherever possible, use these services to avoid spending extra time dispatching your parcels. They may come with slightly higher charges, but the benefits will outweigh the negligible increase in expense.
Also, remember that door-to-door services always have a weight limit. So, check the maximum weight allowed before asking the shipping agent to your home.
Most couriers will list any additional fees you may have to pay before confirming the shipment. For instance, some couriers will include toll or parking fees in your invoice. Other times, lorries may require more manpower which implies more costs.
Vehicle shipments may also come with small fees for any additional stops you make along the way. For heavy items, delivery of heavy items into buildings without elevator access may incur more costs. Also, items requiring wrapping or dismantling may come with their own expenses.
These are some common courier-related examples where people can misjudge the expense only to be rudely surprised later on. Be mindful of all these often-overlooked but high costs, so you know where your budget stands.
If there’s one thing this study has revealed, very few alternatives can qualify as the best courier service in Singapore.
However, there is no doubt that each shipment service mentioned here occupies a significant space in the industry. Especially in terms of the items to deliver or the type of shipment in question. While Qxpress and Singpost are better for bulky and small items, you’re better off with Pickupp or Grabexpress if time is of the essence. DHL leads the way in international shipments, and Ezie appears as the go-to option if you want access to multiple couriers in one place.
Choosing courier services within Singapore can be challenging, given the endless number of vendors and companies flooding the industry. But this extensive list of the best couriers should allow you to see through the noise and choose the best courier for your purposes.