Rose Rocket Logistic & Trucking Software Review: Feature Clutter?
Sick of the chaos in trucking? Want to save money and have a smooth ride? Get ready, because Rose Rocket is about to step up your ship-building game. This cloud-based TMS is more than just software; it’s like a freight-fueled rocket ship speeding your business toward profit and happy customers.
There’s more, though! This review isn’t just a sweet note to Rose Rocket. I’ll get right down to the details and talk about its pros, cons, and everything in between. To give you a fair picture of whether Rose Rocket is the right fuel for your trucking trip, I’ll talk about the experiences of real users, both fans and critics.
What is Rose Rocket?
Trucking and logistics companies can use Rose Rocket to handle their transportation. Because they are a modern TMS that runs in the cloud, they can help you and everyone in your goods network. They take care of your whole business, from quotes to cash flow, and make it more efficient while also giving better customer service.
The Rose Rocket TMS keeps you and your team organized by being the only source of truth for all of your orders. Things like order details, order records, documents, conversations, and more are all kept track of on a load. That means everyone on your team always knows what to do.
All the data is in one place, so you can make reports in real time that will help you make business decisions that will make it more profitable. Turn every part of the shipping process into a machine. This has smart automation built in that helps automate the whole shipping process.
Their Order Bot, which quickly books trades based on broker rate confirmations, is our favourite bot. Fit in with any method. This is built in a way that lets you link to any system you need. With just one click, you can connect to your accounting, telematics, load boards, or carrier compliance tools and get data into the TMS.
Core Strength: Rose Rocket’s main strengths are communication, integrations, compliance, and interface. Its platform helps businesses talk with systems, customers, and the people who move goods better. This gives users a list of connections that let them quickly automate and link data within their firms.
It also works well with other technologies, such as accounting tools, telematics, and compliance devices. If a business wants to trust the platform with its data, this meets the highest standards for software compliance. It also has a sleek and easy-to-use interface and a back end that is simple to handle.
So far, was that everything you needed to know? Not quite yet! There’s more information about this. Stay tuned.
Rose Rocket is Best For
- Orders: Rose Rocket quickly fills orders, makes sure everything is correct, and plans the best ways for delivery.
- Prices: Rose Rocket finds you the best deals right away, compares carriers like a pro, and saves your special discounts.
- Tracking: You and your buyers will always know where your stuff is because you’ll get alerts when there are problems.
- Bills: Rose Rocket speeds up the billing process, gets you paid faster, and keeps your billing records spotless.
- Quotes: Your customers will love the quotes that Rose Rocket makes for them. It seals the deal and keeps your pricing process top-notch.
- Drivers: Rose Rocket puts you in touch with the best drivers, keeps them up to date, and keeps a close eye on their performance.
- People: When people are happy, businesses are good. They love Rose Rocket because it lets them do things on their own, quickly answers their questions, and makes them big fans.
Reasons To Use Rose Rocket
This is why you should use Rose Rocket:
Collaborate With Customers, Drivers, and Partners
Rose Rocket’s collaboration tools help you work better with your team and your freight network to differentiate you in the market and better retain drivers and service customers.
Customer Portal
The customer portal is a piece of your TMS technology that you can give to your customers. It enables them to track and trace their load, download important documents, manage orders, and chat directly with your team.
Driver Mobile App
Their driver mobile app makes your driver’s lives easier while improving communications with dispatch. From the app, drivers will be able to see all stops, chat with dispatch, capture proof of pickup and proof of delivery, record accessorials, and more.
Partner Portal
This is a great tool if you work with partner carriers to transport loads. It allows your partner carriers to see and manage all the loads they’re moving for you, upload proof of pickup and proof of delivery, and chat with your team directly in the context of the shipment.
Cloud-Based
Best of all, it is cloud-based, which makes your data more secure while allowing your team to access the software from anywhere without servers or VPNs.
Features Of Rose Rocket
All the data is in one place, so you can make reports in real time that will help you make business decisions that will make it more profitable. Turn every part of the shipping process into a machine. Rose Rocket comes with smart technology that helps the whole transportation process run itself.
It’s the Rose Rocket Order Bot that I love the most. It quickly books orders by scanning broker rate reports. Fit in with any method. Rose Rocket is built in a way that lets you link to any system you need. With just one click, you can connect to your accounting, telematics, load boards, or carrier compliance tools and get data into the TMS.
All-in-one TMS
Use one tool to handle everything, from quotes to cash, orders to customer service.
One Source Of Truth
For full team alignment and visibility, keep track of all order details, history, papers, and conversations.
Data And Ideas In Real-time
Make reports so you can make smart choices that will help your business make more money.
Automation
Use the Rose Rocket Order Bot to book goods and automate every step of the transportation process.
Open Integration
You can connect Rose Rocket to any system you need, such as budgeting, telematics, load boards, or tools to ensure carriers follow the rules.
Better Teamwork
Use dedicated portals and communication tools to build better relationships with partners, customers, and drivers.
Customer Portal
Let your customers keep an eye on their packages, download files, handle their orders, and talk to your team directly.
Drive Mobile App
The driver mobile app makes things easier for drivers and makes it easier for them to talk to dispatchers by letting them see stops, chat, take pictures of proof of delivery, and more.
Partner Portal
Make it easier to work together with partner carriers by letting them handle loads, upload files, and talk to each other directly.
Cloud-based Operations
That means that you can safely access the software from anywhere without the need for computers or VPNs.
What I like about Rose Rocket
Suppose that your company runs like a well-tuned engine, orders fly through the system like greased lightning, and happy customers shout your praises over a trucker’s CB radio. That’s what Rose Rocket does; it makes things simple for your trucking business.
- For you, the boss: Rose Rocket is more than just software; it’s a way to make money. With more money in your pocket and a smile bigger than a map spread across your dashboard, it squeezes every last bit of efficiency out of your business. Plus, happy clients? Loyalty points go through the roof.
- For your team: Get rid of the stacks of paper and endless files! Rose Rocket keeps everyone on the same page with one clean system, which makes her like a superhero’s helper. No more running after information like a dog after a truck tyre that has gotten away. Imagine a world where everyone on your team loves their job! (Wow, that’s crazy!)
- For your drivers: Rose Rocket gets rid of your old, broken walkie-talkies and gives you a brand-new app. It’s all digital now. You can see your route clearly, talk to dispatch like you’re old friends, and forget about all that paper. Less trouble, more freedom on the open road.
- The best part? Rose Rocket is in the cloud so that you can use it from anywhere, anytime. You don’t have to be stuck at your work. It’s safe, adaptable, and grows with your company like a good friend. Leave the chaos behind and get on the Rose Rocket. It’s time to make your trucking goals come true, one smooth mile at a time.
What I don’t like about Rose Rocket
Curious about this unexpected turn? Better city/lane recognition, rate application, error correction, customisation, reporting flexibility, and intermodal support are needed.
It has a carrier rate database, a historical rate display, better interfaces, faster real-time updates, GPS tracking, and searchable lane histories. Prioritise user experience, provide more training, concentrate on useful updates, and tailor functionality to specific business requirements.
Okay, let me break down what people do not like about Rose Rocket—no jargon or stiff suits—in simple terms:
Mapping Mix-ups
Barrie shouldn’t have to pay as much as Toronto, right? But Rose Rocket gets its towns and lanes mixed up every once in a while. It can be hard to fix these mistakes because there is no simple way to go back and say “oops, wrong rate!”
Overload of Features
There aren’t any cool features like looking for old routes or seeing carrier rates as you go. And those fancy LTL bells and whistles look nice, but for people who haul full trucks, it can be like trying to open a pickle jar with a Swiss Army knife.
Slow Updates
It’s like watching paint dry while you wait for the system to catch up. Reports take a long time to load, and things don’t always update in real time.
Jumping Hoops
It can feel like a maze to get things done sometimes. It can be hard to keep track of which customers go where when you’re switching between screens and adding lanes only to lose the old ones.
Tweak Tune-ups
It’s great to have new features, but sometimes it seems like the makers rushed to add them without making the ones that were already there better. There are some things that don’t work right, and it looks like they will be hard to fix.
Hidden Costs
E-credits seem like a sneaky way to charge people extra fees. That’s not the best way to start a conversation!
A Quick Tour Isn’t Enough
There needs to be more than just a quick tour. People who have used Rose Rocket in the real world often have more questions and find hidden possibilities that the training didn’t cover. A follow-up meeting would make a big difference.
Shiny Bells And Whistles
Updates can feel like changing the background when the base needs work. Make sure the features you choose make life easier for people, not just look nice.
One size fits…maybe?
Rose Rocket tries to be all things to all people, but users who ship goods by intermodal doesn’t like how it fits. It would be great if functions could be changed to fit different needs.
Tracking Troubles
People want to be able to see their packages live and on demand, like how they can watch Netflix. These days, it’s very bad to be without a GPS tracking tool.
Rose Rocket Price
You can try it for free (which obviously has limited feature sets), and starting from 180$, they’ve 876$ plans for SMB, and you can even customize it yourself from here.
Final Words
So, there you have it – the good, the bad, and the (sometimes) ugly of Rose Rocket, straight from the users’ mouths. Hopefully, this honest feedback helps point the devs in the right direction to make Rose Rocket a trucking titan worthy of its name!